Términos del servicio
Our policy of protection of your personal data allows to establish a relation of trust between you and our services, in order to offer you a positive experience, in a completely transparent way.
Thanks to this policy, we can take into account your requirements and meet your expectations.
In order to respect your trust, we guarantee the respect of your personal data, as well as the confidentiality of our customers (hereinafter "Your data").
For a perfect transparency towards you, in order to guarantee you a secure use of our website www.Ultra-brush.com in all available versions and related applications (hereinafter the "Ultra Brush Site"), we make available the how we process your data, so that our services are always in accordance with the respect of your rights. In this way, we ensure the security as well as the confidentiality and non-alteration of your privacy and your data, across all our platforms.
Our policy and ourselves ensure that all necessary precautions to protect all of your data and against the disclosure, loss or alteration thereof are taken. That's why we provide you with all the elements you need to easily understand how we process your data. These data will only be retained for the time required for the given management and processing. You can of course, and at any time, have access to your data and modify them, since they will be available on your personal spaces Ultra Brush site.
For these purposes, we endeavor to take all necessary steps to comply with the applicable data protection law.
Thus, here undersigned Ultra Brush engages by this policy of protection of your personal data to respect the essential principles of the general European regulation and the French law in the matter of the protection of the personal data, putting at your disposal the information concerning the existence and the data processing methods applied here (paragraph 3), the rights you have about your data, and the application of these rights ourselves (paragraphs 6 and 10). Any information relating to possible transfers to a third country or to recipients is also made available, as well as the retention period of the data collected (paragraph 5) and the security measures (paragraph 9).
- WHO ARE YOU?
- WHO ARE WE?
Ultra Brush is a French company, headquartered at 8 Rue Louis Valliére, 34300 Agde.
We publish the Ultra Brush Site and implement, as such, different treatments of your Data as a treatment manager.
- WHAT ARE THE PURPOSES OF YOUR DATA?
3.1. When do we collect your personal data?
Your personal data may be collected if you visit the Ultra Brush website using cookies, if you create a customer account on the Ultra Brush website, order from one of our products or services or agree to be a member of our newsletters (SMS, e-mails).
Your personal data is used to smooth your navigation on the site Ultra Brush, as well as to offer you a more personalized experience. We can thus best process your orders, make the payment available in several installments, avoid fraud, make the necessary refunds, and manage your customer opinions.
3.2. Your navigation on the Ultra Brush Website
In order to allow you to browse the site Ultra Brush, we treat your data with legal basis for this, your consent.
3.3. The processing of your orders
To be able to take care of your orders and process them, we use your data.
The use we make of it is used to manage the mediation, the customer relationship (and that through the social networks), our after-sales service and distance selling, our actions related to the management of marketing and commercial prospecting for the Ultra Brush website, as well as for the management, delivery and transport of orders.
The execution of the contract between the two parties (you and us) is the legal basis for the processing of these data.
The legal obligation of our company is the legal basis of the treatment, in terms of managing the product recall. Your consent or our legitimate interest is, as the case may be, the legal basis of the processing for marketing and commercial prospecting actions. Your consent is for the implementation of the payment "flash".
3.4. Payment in installments
For the orders concerned by the payment in several times and for certain customers, your data are processed in order to be able to offer you this type of payment. The application of the contract between the two parties is the legal basis of the data processing. However, your consent remains the basis of the processing of your bank details.
3.5. Customers' opinion
In order to share your opinions with our customers and visitors and allow you to leave your opinion on the Ultra Brush website we use your data on the legal basis of your consent or legitimate interest.
3.6. Recovery of payments and fight against fraud
To enable the collection of payments and the fight against fraud, we use your data.
Thanks to this, we can also guarantee the security of payments.
The application of this contract between the two parties as well as the legitimate interest of Ultra Brush director, as controller, are the legal bases of this treatment.
3.7. Ultra Brush Ad Network Management Operations
The ad network operations of our company are managed through the use of your data.
This will allow us to increase our customer and prospect data, to manage the maintenance and technical activities of prospects, the commercial statistics and the studies of advertising campaigns, the updating of the files of prospection of the organization in charge of the management of objections to canvassing by phone, solicitations, the implementation of our contests and lotteries or any other operation for promotional purposes except online gambling.
The legal bases of the statements mentioned above are the consent of the user or the legitimate interest of Ultra Brush.
- WHERE DOES YOUR DATA GO?
Your data is sent to several Ultra Brush internal departments
They are not sent to third parties, except in the situations specified below:
In order to be able to process your orders, your personal data may be transmitted to several service providers whose specializations are banking transactions, customer relations, after-sales service, delivery, computer development, site management or the provision of services. guarantees or insurance.
For the implementation of payment in x times, your data can be shared with providers such as payment and transaction centers (banks ...), or call centers for the management of business processes or the experience of customers. customers, or for customer reviews, to a manager who collects and processes customer reviews.
The Ultra Brush ad network is managed through your data with corporate customers and advertisers.
- CONSERVATION OF DATA
The data that Ultra Brush collects are stored only for the time and assistance necessary to set up and complete the operations mentioned in paragraph 3 of our personal data policy.
We keep for some time some data collected by Ultra Brush:
In current archives for prospects, for 3 years from the last contact of the client (they are therefore available through the Ultra Brush services). We do not perform an intermediate archiving of these data (for the data representing an administrative interest for certain services, as for the litigation, the retention periods are fixed by the rules of prescription applicable).
Concerning our orders, your data will be archived in the current archives during 5 years from the end of the use of the orders of the customer, and in the intermediate archives during 5 years from the end of the conservation in current archives. It's the same for the customers.
About the banking data, they are archived in the current archives during all the validity period of the credit card (plus one day). There is no intermediate archiving performed for banking data.
Cookies and their use and timing are detailed in paragraph 7 of our policy.
- EXERCISE YOUR RIGHTS
6.1. You have the right to request access, modification and correction of your Data.
6.2. You are entitled to claim the limitation of the processing of your Data.
Important clarification: for this you must challenge the accuracy of your personal data during the time required to verify the compliance of the latter. Or, in the event that you believe that the use we make of your personal data is unlawful and that you claim a limitation of their use and not an erasure. We no longer have the need to use your data in relation to the purposes mentioned in paragraph 3 but that your data are still useful for the recognition, exercise or defense of your rights in court, in the hypothesis where you decide to exercise your right of objection during the time required for the audit to determine whether the legitimate reasons we are pursuing prevail over your own.
6.3. You are entitled to claim the deletion of your Data.
If you require the deletion of your personal data, Ultra Brush will still have the option to keep them in the intermediate archive format for the time necessary to meet its legal, accounting and tax obligations.
6.4. You have the right to claim the exercise of your right of opposition to the treatments used for commercial prospecting purposes.
In case of prospection by e-mail, you are entitled to request the modification or unsubscription of newsletters by clicking on the hypertext link "unsubscribe" available in all newsletters, or by browsing directly on the contact page of the Ultra Brush website.
In case of prospecting by SMS, it is possible to unsubscribe by SMS text "STOP SMS" to 36007, or by browsing the contact page Ultra Brush site.
6.5. You are entitled to transmit post-mortem prerogatives regarding the storage, erasure and communication of your personal data.
In case of absence of this type of prerogative, your successors and heirs have the possibility to communicate with Ultra Brush to be able to have access to the uses of these data and to allow a "organization and regulation of the succession of the deceased" and / or to close the account on the website and / or request the non-continuation of the processing of personal data.
You can also apply for non-communication of your data to a third party in case of death.
6.6. You are entitled to claim your right to portability.
6.7. You are entitled to reconsider your consent to the processing of this legal basis.
Important clarification: If you decide to reconsider your consent this may not affect the lawfulness of the uses made prior to your withdrawal of consent.
6.8. You are entitled, whenever you wish, to make a claim before the competent supervisory authority (in France, the CNIL: www.cnil.fr).
In order to exercise your rights, please send your complaint (along with your e-mail, last name, first name, copy of your ID and postal address) to the Ultra Brush Data Protection Delegation by e-mail contact@Ultra-brush.com.
Within one (1) month maximum after the date of receipt of the complaint, we will send you a response.
7.1. What is a cookie ?
When you browse a website like Ultra Brush website, it can then, according to your choice, insert on your receiver (computer, phone or tablet), through your browser, a text file.
This text file is called COOKIE. This cookie then allows the website such as Ultra Brush, during the time required for the validity or registration of the cookie, to identify your receiver used when you make another visit.
Only the issuer of a cookie may read or modify the information contained in this cookie.
7.2. What are cookies on www.Ultra-brush.com?
Different types of cookies can be categorized. Some are issued directly by Ultra Brush and its providers, but some are from third-party companies.
7.2.1. Cookies issued by Ultra Brush and its providers
There are several categories of cookies that can be found on your issuer when you browse our website:
22.214.171.124. "Essential" cookies
In order to have access to our site, cookies "essential" are necessary, they serve for example to make the order.
If they were not present, you could encounter problems navigating the site and be unable to place an order.
The "essential" cookies also allow Ultra Brush to follow its activity.
They can be inserted on your transmitter by Ultra Brush or by its service providers.
126.96.36.199. Analytical and Personalization Cookies
"Analytics and personalization" cookies are not obligatory, they will allow us to facilitate your research, optimize your experience with us, we will be able thanks to them to make a better targeting of your expectations as well as to adapt our offers and maximize the organization of our site.
188.8.131.52. Advertising Cookies
Advertising cookies are displayed in the advertising areas of our site. The interest for you is that your navigation time is better and optimized through the presentation of offers and advertisements relevant to you.
For this, the "advertising" cookies will target your expectations in real time and offer you an advertising content adapted to your desires and interests of the moment, through your recent browsing history on other sites.
This avoids presenting you with advertising content that is of no interest to you. At the same time, Ultra Brush prefers to see its offers and advertisements offered to users who will be interested in them.
The advertising content offered may contain cookies issued by Ultra Brush or by its service providers, or by third parties through the association of a cookie with the advertising content of an advertiser.
7.2.2. Cookies issued by third-party companies
7.2.3. Cookies issued by third-party applications integrated into our site
When browsing our site, we may include third-party computer applications to this site, in order to offer you the opportunity to share content and / or your opinion from our site with other people, for example when you click the "share" or "like" buttons that come from social networks.
These social networks can then through these buttons identify you even if you have not used them during your navigation on the site. It is possible for them to do this if during your last navigation on the site you were parallel connected or active on your transmitter to your social network. We have no control over the uses they use or the data they have.
To learn more about the use of your data and advertising content, you can go to your social networks and consult their policies for the protection of personal data. You should then be able, through these policies, to manage your settings according to your preferences on the user accounts of each of the social networks on which you are registered.
Google +: https://policies.google.com/terms?hl=en
Regarding our advertising network, we remind you, as mentioned just before, that all our advertising spaces may contain cookies from third parties (advertising at the origin of the advertising presented, third-party providers of advertising ...).
They can therefore with these cookies and during the prescribed time of validity of these, offer advertisements to the places made available for the advertising of third parties, identify the number of contents they offer in our spaces, know the audience of these ads and the number of clicks; thanks to this they will be able to claim the sums which are due to them and to establish their statistics. They may also know that your issuer is the one who previously visited another site containing one of their ads, and therefore you target and customize their content as appropriate.
7.3. The options offered by your browser software (Internet Explorer, Firefox, Google Chrome, etc.).
Your navigation software contains many options that you have and that you can adjust according to your preferences. By this means, you will be able to accept or not cookies on your issuer.
However, if you choose to accept the registration of these cookies on your issuer, then, when you visit sites or content with cookies present, they will be automatically saved on your issuer.
However, it is important to underline that the choices you make during this setting may be able to modify or alter your browsing on the Internet or on certain sites or services that require the use of these cookies (as to place an order on our site by example).
In the event that you prefer to refuse these cookies on your issuer or erase those already registered, we accept no responsibility for the consequences of the alteration of the operation of our services, which would come from the inability for our services to register or have access to the cookies that are used for their operation.
7.3.1. How to choose your options according to your browser?
You have different options and choices available depending on your browser. In order to have more, you can consult the help menu of this one.
Internet Explorer ™: http://windows.microsoft.com/en-US/windows-vista/Block-or-allow-cookies
Safari ™: https://support.apple.com/kb/PH19214?locale=en_US&viewlocale=en_US
Chrome ™: http://support.google.com/chrome/bin/answer.py?hl=en&hlrm=en&answer=95647
Firefox ™: http://support.mozilla.org/en/kb/Activate%20and%20d%C3%A9sactiver%20les%20cookies
- TRANSFERS OUTSIDE EUROPEAN UNION
Most of the time, your data is kept in the European Union.
However, when our service providers are located in countries outside the European Union, we share some of your data in third countries, as with third countries where the European Commission has not carried out an assessment of the level of compliance.
In this case, we take the necessary steps to ensure that this sharing of data is done in accordance with the accompanying regulations and that a protection of your privacy and your fundamental rights is guaranteed (with for example the use of contractual clauses of the European Commission).
The data protection delegation may, if you so request, give you more information about the transfer of data.
- SECURITY MEASURES
Thanks to the technical and organizational measures that we take, we can guarantee a level of security that is in line with the risks to the rights and freedoms of natural persons vis-à-vis the points mentioned in point 2. For this, we take into account the origin, scope, context, costs and state of knowledge, the purposes of the treatment, but also the identified risks.
In addition, we are up to date with the PCI DSS payment card industry security standard, which reflects our commitment to security.
- PROFILING AND AUTOMATED DECISION
Due to the automated processing we use (profiling for example), you are subject to legal effects that affect you.
All of this is essential to the conclusion or execution of the contract that binds you to us.
That's how we can offer and perform customer identification automation and "4 x payment". The foundations of this operation are attached to the analysis of different variables concerning the type of products, the services ordered, or the customer profile.
If the risk is assessed with these statistics as being too large (fraud / unpaid), then this payment method will not be proposed.
However, if you wish, you can obtain a human intervention although the decisions are automated, so you can give your opinion and / or oppose the automatic decision.
- POLICY UPDATE AND REVISION
Our policy regarding personal data will be updated whenever necessary in order to always be in accordance with the regulations applicable to the protection of your data (at least every three (3) years).
April 5, 2019.